Reference

pamantogel Privacy Policy for Your Account

pamantogel Privacy Policy explains what we collect when you open an account, verify your phone and use account areas connected with DANA, OVO, GoPay or QRIS.

Clear data purposesWallet record contextAccount change requests
pamantogel pamantogel Privacy Policy for Your Account
CONTACT THE DESK

Where Privacy Questions Go

A direct support route helps when your privacy question sits beside an account or wallet issue.

Account access If you cannot sign in, tell us the account contact and the last successful step. We use that context to separate a genuine access problem from an unverified request for personal data.
Wallet records For a DANA, OVO, GoPay or QRIS record, include the transaction reference and approximate date. We can then check the relevant status without asking you to reveal a wallet PIN.
Change request To correct or ask about stored details, state the exact field and reason for the request. We may ask for account verification before changing a phone number or identity-linked record.
HANDLING DETAILS

Six Practical Privacy Controls

Our privacy work follows the points you can check in your own account journey. We separate sign-in security events from lobby activity, use cookies for session continuity, and keep transaction references available…

Account data

We collect details needed to create and protect your account, including contact data and phone verification results. We do not need your password in a support message, and you should never include it.

Game activity

Selections such as Auto Roulette, Fish Hunter or League of Legends may create session and activity records. We use those records to operate requested pages, investigate faults and protect account access.

Cookies

Cookies and similar browser storage help keep a signed-in session connected to the right account and remember security checks. Clearing them can sign you out or require phone verification again.

Device security

Our security records can include device, browser, approximate network and sign-in timing details. These signals help us identify unusual access without requiring you to disclose a wallet PIN or password.

Retention

We retain account, support and payment references only while their operational, security or legal purpose remains relevant. A deletion request may not remove records we must preserve for those duties.

Your request

Ask our support desk to access, correct or question eligible personal data through your connected account contact. We verify ownership first, explain any restriction and record the outcome of the request.

Privacy Policy Answers for Indonesia

These answers address the privacy searches we expect before you open an account or connect a local wallet. Each response stays within the scope of this Privacy Policy, including data access, device records, payment references and the route for asking us to make a change. Where eligibility or access is relevant, it depends on local law.

It covers data collected during account opening, phone verification, sign-in, support contact and wallet activity. It also explains cookies, security records, retention and how you can request access or correction.

Phone verification helps connect an account request with the person attempting access and supports account recovery checks. We use the result for security and account administration, not as a substitute for your password.

Yes. The Privacy Policy covers transaction references and status details linked with DANA, QRIS, OVO, GoPay, bank transfer or virtual account activity. We use them to match receipts and investigate account questions.

We may store browser, device, session, language, approximate network and sign-in timing details. These records help maintain a mobile session, detect unusual access and explain why a security check appeared.

Contact our support desk from the account contact connected with your profile and identify the exact field needing correction. We verify ownership before making changes, especially for phone or identity-linked details.

You can ask our support desk to assess deletion of eligible records. We may retain account, payment or security references when an operational, security or legal purpose still requires them.

Where local law permits, you may request details about personal records connected with your account. Send the request through your verified account contact, and we will explain the scope and any lawful restriction.